Customer Policies

Last approved: July 17, 2026

CBD, body-care, and cooking products

These consumable and personal-care products are final sale. Damaged and incorrect orders are handled under the exception below.

Damaged or incorrect orders

Email budlysupport@gmail.com within 7 days of delivery. Include your order number and photos of the item and packaging. Replacement and refund requests are reviewed individually.

Physical books

Physical books may be returned within 14 days if unused and in their original condition. Customers pay return shipping unless the order was damaged or incorrect.

Digital products

Digital products and downloaded books are final sale after delivery or download.

Courses

A refund may be requested before course access is delivered. Courses are final sale after access, materials, or participation begins.

Subscriptions

Subscriptions renew monthly until canceled. Cancel through your customer account profile before the next renewal. If profile cancellation is unavailable or unsuccessful, email support. Orders already processed are not automatically refundable.

Shipping

Rates and available destinations appear at checkout. Delivery dates are estimates and are not guaranteed. Orders that cannot be fulfilled to the selected destination will be refunded.

NFT memberships

Membership begins when the transaction finishes processing. You may cancel within 7 days for a full refund if the membership has not been used. Using a membership discount counts as use and disqualifies the purchase from a refund. No financial return, resale value, or appreciation is promised.

Wholesale

Website-supported prices, minimums, shipping, labeling, and commercial terms may be completed online. Requests outside the website’s available options may require support assistance.

Support

Email budlysupport@gmail.com. We normally respond within 3 business days.

Ask BudlyGet shopping help